Support.
Everything you need to set up your NECCST, dial it in, and keep it running. Setup films, guides, and an interactive grind chart, all in one place.
Set up your Series 1.
Two short films from the studio: assembling the grinder out of the box, and calibrating the dial ring so zero is truly zero. The guides and the grind chart follow below.
Find your grind.
Twelve brew methods, mapped to the Series 1 grind scale. Pick a method to read its grind window and the dial setting it lands on.
Drag the marker, or pick a methodTap a method for its grind and dialOne full turn of the dial is 150 units. 1+90 means one full turn, then the 90 mark.The Scale.
Grind by weight, three modes, 0.1 g accuracy. The quick start guide covers pairing, the magnetic dock, and switching between modes.
USB-C rechargeable and magnetically detachable, built to dock to the Series 1 base. For anything the guide does not answer, the team is one message away.
The Shaker.
Aluminium, sized for 58 mm portafilters. It breaks up clumps and reduces static and channeling before the shot.
Tap a few times over the basket to distribute the grounds evenly, then level off. Rinse with warm water and dry; one material, no disassembly needed. Anything else, use the form below.
Questions or feedback?
If a guide or the chart did not cover it, send a note. We read every message ourselves and usually reply within a working day or two.